• Giving You the Support You Need Throughout the Process

    Find the help and the answers you need, regardless of the question.

  • Blackboard K12 Support & Training

    Maintaining a website, mobile app, or school communications can be challenging.
    Our comprehensive training sessions and dedicated support team will aid you in answering your questions and help you make the most of your Blackboard solutions.

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    Web Community Manager - Teachers Workspace

    Looking for assistance with the Web Community Manager? If you are editing a Workspace within the Web Community Manager, watch this training for answers.

    WCM Teacher Workspace Training

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    Blackboard Ally

    Seeking answers to your WCM website's accessibility solution? Have questions about the accessibility of your site's content? Find more details about Ally within WCM in this training session.

    Blackboard Ally Training

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    Web Community Manager - Administrators

    Need help as an Administrator for the Web Community Manager? We provide training specifically for Admin. You can also reach out to your designated project manager for additional guidance.

    WCM Administrator Training

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    Mass Notifications - Teachers to Parents

    Keeping parents in the loop on classroom announcements is key to a student's success. This training can assist a teacher with questions about the notifications tool. Live training sessions are also available.

    Teacher Notification Training Sessions

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    Mobile Notifications - Parents

    Ensure you're getting all the notifications you need from your child's school.
    Try this support area for the Mobile Notifications Application - help specifically for parents.

    Mobile Notification Information for Parents

  • "I have been a fan and advocate for Blackboard since we began with them 10+ years ago. They have excellent customer service and always strive to make updates and improvements to their product to keep up with the ever changing market place."

    - Yvonne Harris, Digital Communications Coordinator,
    Humble Independent School District